Saturday, 6 June 2015


Hi, I would like to deposit this $20 check please.

It's a US check.

(Yes.  That's why we are spelling it check. If it were Canadian it would be a cheque.)

Yes. That's why I am giving it to you, the teller, instead of depositing it in the Instabank.

(Again, Canadian. In the US we could deposit it at the ATM).

You don't have a US account.

Right. That's why I am giving it to you. Please see above.

I will have to charge you $5.

$5? On a $20 cheque check?

You're right. That seems silly. Ok I will waive the fee.

Check deposited, fee waived, am back in car writing blog post in my head.

Did you deposit the US check to my account?

Yup. Just like you asked me to.

Did you not realize it was a US check?

No, I knew. That's why I've been saying check instead of cheque.

So why didn't you deposit it to the US account?

We have a US account?

Complaining Lessons Learned:
1. You can politely ask people at the bank to waive fees and most of the time they will.
2. If you use the Instabank and you get unreasonable fees you can call after and ask to have them waived. This sometimes works.
3. You may complain about your husband not listening when you talk to him, but maybe sometimes you're the one not listening.

1 comment:

  1. Many times we face these kinds of problems in bank, but we also be polite to bank staff when we also looks for the same

    Rest if any negative reputation is harming your reputation just contact synapseindia complaints team to make it clean and increase the visibility of our original positive reputation at front the world.