She bought 15 white silk shirts and an unspecified number of black trousers (her word - she's European).
Purpose was to simplify her life.
She said nothing however about accessories.
Clearly she was wearing classic and sophisticated pieces
Necklaces delivered the next day.
First one fabulous.
Second one broken. Took it out of package and beads scattered everywhere. Plus oh no is that a
Jumped back on line and filled out comment form.
Posted on Instagram about how much I like necklace but one arrived broken and this white shirt black pants situation is not going to accessorize itself.
Four days elapse.
A brief correspondance ensues and Jewelry People could not have been lovelier, agreeing to pick up necklace personally and repair, replace or refund.
1. It's OK to ask for help. Complaining effectively does not necessarily mean complaining alone.
2. If you get no response the first time, it's OK to go back the second and third time until someone heeds your cry. Complaining effectively means not giving up.
3. If you wear black pants and a white shirt to work your life might be simpler, but people might ask you for Perrier with a slice of lime.
4. If you go to Old Navy and ask for trousers they may not know what you are looking for. They are clearly not European.