Friday night 8:47pm.
Clerk does not know what I am talking about.
Has me type the word burlap into her computer.
Yes. We have it in stock.
Great, I need two packages.
Well, it's a seasonal item.
And we have it, but it's somewhere in the back.
We couldn't possibly get to it now.
But I checked online before I came. It showed you have six packages in your inventory and I only need two.
Yes, we have six packages. Burlap is used to wrap pine trees in the fall.
(Oh, so now you suddenly know what burlap is. Interesting.)
We put it away in the winter.
I am confused. Your store inventory shows you have it but I can't actually buy it?
That is correct Ma'am. We have it somewhere in the back. On top. It's a seasonal item.
So there is absolutely no way we can ask the guys in back to look around for it?
Great. Thank you for your help.
Note to Web Developers working for Home Depot: Next to the Store Inventory button we need a Can We Actually Access the Product button. Apparently having burlap in the store does not necessarily mean we can put it in a cart, wheel it to the cash, pull money out of our wallets to pay for it, throw it in the car, drive it home and use it for very important and life changing craft projects.
I'm a little disappointed.