Monday, 1 August 2011

I'm Parched

We went on a spectacular luxury family tour of Israel.  It was so organized, we met unbelievably interesting people, everyone had a blast.


But the good news is - I have a complaint.

The price of the tour included all the hotels, most of the meals, admission to all the museums, movies, special exhibits, a Bar Mitzvah for our son, a full time tour guide, use of the air conditioned bus.

But it didn't include water.

There we were, in a sweltering country, at the hottest time of year, and we had to pay for our own water.

True, it was great service being able to get our water on the bus and not have to buy it from any of the convenience stores en route.  But it woulda been even better had it been free.  We were in the desert for Crissakes. I rode a g-ddam camel.

The bus driver had a nice little racket going.  He probably paid $2 a case at the Costco and he charged us over $1 a bottle.  Some people were convinced that we were paying cost.

Yeah right.

He was just being a nice guy.

A few suggestions:

  • The tour company could have increased our cost by a few bucks and given us unlimited free water bottles.  
  • If they were worried about people stuffing their pockets with water bottles, they could have increased our cost and given us water at pre-determined points of the day (e.g., one per person per stop).
  • They could have given us free refillable water bottles and encouraged us to refill them before we got on the bus.  
  • They could have brought us to a Costco and let us buy cases of water that we could have left on the bus.
  • They could have given us free mojitos and we would have forgotten all about the water.
I am planning to write a detailed letter to the tour company telling them about everything they did right, and then slip in a few of these water related remarks in as constructive a fashion as possible.

This is a very minor complaint in light of everything that went well on the tour.  

But isn't it comforting to know that even in the face of first-class travel, I will find something to complain about?

And isn't it also comforting to know that I will share my complaint with you?

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